Sistic: Revolutionizing Event Ticketing in Singapore
About SISTIC
SISTIC stands as Singapore's largest ticketing agency and one of the country's leading e-commerce players. With an impressive volume of over 6 million tickets sold annually, they have established themselves as the premier destination for entertainment ticketing in Singapore.
Project Overview
During their early stages of growth, SISTIC identified the need for a sophisticated digital ticketing solution to serve their expanding market. They collaborated with Thrymr Software to develop a comprehensive online booking platform capable of handling live events, movies, and entertainment events while meeting the demands of high-volume ticket sales.
Challenges
Booking System Complexity
Manual and outdated booking workflows created friction in the reservation process, leading to customer abandonment and reduced conversion rates.
Limited Ticketing Flexibility
Rigid ticketing systems couldn't accommodate modern customer demands for modifications, cancellations, and diverse payment options.
Scalability Constraints
Legacy systems struggled to handle peak booking periods and growing transaction volumes, resulting in system slowdowns and lost sales opportunities.
Data Synchronization Challenges
Lack of real-time data integration across platforms caused booking conflicts, duplicate reservations, and inventory management issues.
Suboptimal User Experience
Outdated interfaces and complex navigation paths hindered customer satisfaction and brand loyalty throughout the booking journey.
Solution
Streamlined Booking Process .
Flexible Ticketing System .
Coupon and Voucher Integration .
Customizable Pricing Structures.
Real-time Data Updates .
Scalable Platform Architecture .
Key Results
Market Success
Operational Improvements
Platform Benefits
Conclusion
Through Thrymr's expertise, SISTIC transformed from an early-stage company into Singapore's leading ticketing platform. The robust solution, built with advanced features and scalable architecture, showcases Thrymr's ability to deliver innovative and effective digital solutions that drive significant business growth.
About Thrymr Experience
Through Thrymr's expertise, SISTIC transformed from an early-stage company into Singapore's leading ticketing platform. The robust solution, built with advanced features and scalable architecture, showcases Thrymr's ability to deliver innovative and effective digital solutions that drive significant business growth.